What if I get sent the wrong product?

With so many gorgeous products and orders going out, on the rare occasion we're excitedly packing your order and a mix up occurs! Just let us know and we’ll apologise and resolve it by putting a replacement in the post straight away! After all, we're real people picking products off of the shelves for your order - not machines. The bonus is that in almost all cases you'll get to keep any of the incorrectly sent products :) Just a little apology sweetener from us.